Transparency & Trust

Privacy Policy

Your privacy and personal data protection are foundational to our brand integrity. Read how FAST IT collects, protects, and manages your information.

Effective Date: January 1, 2026 Last Updated: September 2026

1. Overview & Commitment

FAST IT ("brandnewerbd.com", "we", "our", or "us") is committed to safeguarding the privacy and confidential personal information of all patrons who visit our online store or physical showrooms across Bangladesh. This policy outlines our standards regarding data collection, usage, storage, and legal rights.

2. Personal Information We Collect

When you browse our website, create an account, or place an order, we collect:

Contact & Delivery Details Full name, mobile phone number, delivery address (District, Thana, Street), and email address.

Order & Purchase History Garment preferences, sizing selections, past transactions, and feedback records.

Technical & Device Data IP address, browser type, device resolution, and session cookies to optimize page load speeds.

Payment Information Transaction reference IDs. We never store your bank PINs, CVV codes, or bKash passwords.

3. How We Use Your Information

To seamlessly process, pack, invoice, and deliver your orders to your doorstep.
To provide live order tracking updates and SMS verification notifications.
To handle sizing exchange inquiries and customer concierge assistance via phone or WhatsApp.
To prevent fraudulent orders and maintain platform security.
With your explicit consent, to notify you of festive collections, VIP sales, and new showroom openings.

4. Sharing with Trusted Partners

FAST IT does not sell, rent, or trade your personal data to any external advertising agencies. We only share essential operational details with:

Courier & Logistics Partners: Delivery couriers (such as Steadfast Courier, Pathao, or Paperfly) receive your name, address, and phone number solely to deliver your package.
Licensed Payment Gateways: Secure MFS/card gateways (bKash, Nagad, SSLCommerz) handle encrypted transactions under strict banking compliance.

5. Data Protection & Security Measures

All communications and transactions on brandnewerbd.com are safeguarded using industry-standard 256-bit SSL Encryption. Access to customer records is strictly restricted to authorized customer support personnel.

Questions Regarding Your Data?

If you wish to review, update, or request the deletion of your personal data from our systems, please reach out to our compliance desk:

fastitteam@gmail.com 01901166585